Return & Exchange Policy

If for some reason the product does not meet your expectations you can return it within 14 days of receiving your order. We accept returns on all regularly priced, non-customized items.

You can either exchange the item or get a full refund. To return the item please first contact us via Describe the situation and let us know if you prefer a refund or exchange - we will assist you with the process, provide return address and instructions.

We cannot exchange or refund cut fabric, fabric scrap cuttings, sale items and customized items unless they are faulty. Only regularly priced items may be refunded. This does not include items purchased with a coupon code or shop-wide sale. Items sold at a reduced price on their own purchased in a close-out sale unfortunately cannot be refunded.

Please remember:

  • Item must be returned complete;
  • Item must be in a perfect condition;
  • Item must be unused;
  • Item must be in the original packaging with all the tags in place

    How to send it back

    Contact us via and describe the issue. Pack the items back into the parcel and send it to the address that we have provided via e-mail correspondence. To avoid a loss of parcels in transit all items must be returned to us by “Recorded Delivery''. Shipping costs are covered by the customer.

    If the item is faulty

    We will fully refund the cost of any defective products. We will also cover the postage costs and any import tax you had to pay. The buyer must provide us with evidence that the product is faulty in the form of a photo and/or a video and send it to

    Customized products

    If the product is custom-made with specific measurements or other custom features requested by customer, the product is no longer available for a return.